Technical
Can I download multiple icons at once?
Yes sure, you can download entire industries of any style with only one click, and no matter how many icons you downloaded before you'll always have the entire collection available on your Iconshock's account.
How can I find a particular icon on the site?
Don't be afraid to test our icon's search, you'll not only find exactly what you're looking for, but also a lot of different accurate suggestions and similar icons that will help you completing your own library.
It is possible to change the colors of my icons?
No matter if you're searching for a specific icon or looking through one of our sets, you can select any icon and display our customization options like changing colors and also using the add-ons that we carefully design for every style.
Do I need any special software to edit IconShock's assets?
You don't need to use any additional software to enjoy IconShock's icons as we offer different vector formats and also multiple sizes of transparent PNG images that you can include in your projects with ease.
I cannot download one of my purchase sets. What can I do?
Don't panic! You can contact anytime our support team at sales@iconshock.com and we'll be able to offer you an immediate solution according to your specific concern.
How to add the icons on the code of my website?
You can easily adapt iconshock's font icons (https://www.iconshock.com/icon-font/) normally in the HTML of your website: https://stackoverflow.com/questions/38307278/adding-custom-icon-to-html-page.
General
What payment options do you have?
You can purchase any set on Iconshock using your PayPal account or your Credit Card, remember to check the email attached to your payment account because we'll send you the login information over there ;)
Will I receive new sets and icons with my subscription?
Iconshock is always expanding and in a regular basis there're new sets and icons coming from our talented designers, and they all will be available on your accounnt.
How can I change my password?
You can change your password anytime, as many times as you need, just drop us a message at sales@iconshock.com and we'll let you know how.
Do you offer permanent support?
Sure! You can reach us anytime at sales@iconshock.com we're ready anytime to respond at any concern that you have.
I cant find the speficic icon that I need, do you create icons on demand?
Thanks for asking! We're always up for a custom project, doesn't matter if you need a single avatar for your gaming profile or an entire set to refurbish your website, contact us at custom@designshock.com with the details and we'll be ready to start with your project.
How to get an invoice for my purchase?
You can get the invoice for your purchases anytime by contacting us at sales@iconshock.com detailing all the information that you need to be included on the document.
License
Do I need to attribute IconShock as the author of my purchased icons?
As a premium user you can use all of your purchased icons limitlessly for your personal and commercial projects without any attribution required.
Can I modify the icons that I purchased?
Feel free to enjoy your new icons! You can re adapt and modify the entire sets if you need, and it wouldn't be easy to do with our high-quality vectors!
Can I share the icons I purchased with my clients or colleagues?
Yes sure! All of your colleagues or even your entire company will be able to to use your new icons for your collective projects.
Where can I find the licensing information?
You'll receive a copy of our license right with your purchase and if for any reason you couldn't find it you can ask us for it anytime at sales@iconshock.com
It is possible to use the icons I purchased on multiple projects/clients?
Our collection will be your new life saver! You don't have any limitation as a premium user on the projects and clients that you can use your new icons for.
